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Pricing

Hiring teams buy interview credits, not seats. Nothing expires, on either side. Being interviewed by a company that uses Faultybox is always free for the candidate.

launch pricing // final prices set with beta data

Interview credits, not seats. You pay when a candidate starts a session, and unused credits never expire.

Free

$0

 

Run the loop yourself before you invite anyone.

Start free
  • Email signup, no card
  • 5 sessions to run yourself
  • 3 candidate invites
  • Full lab library (120+ labs), nothing held back
  • JD-matched lab suggestions
  • Full AI report + command timeline
  • Nothing expires

Starter

$350

$35 / interview

For your first few infrastructure hires.

Buy credits
  • 10 interview sessions
  • Credits never expire
  • Charged only when a candidate starts
  • Full lab library (120+ labs)
  • JD-matched lab suggestions
  • Full AI report + command timeline
  • Replay links to share with your panel
  • Randomized fault variants per invite
  • Custom labs available
Most popular

Team

$750

$30 / interview

For a steady interview pipeline.

Buy credits
  • 25 interview sessions
  • Credits never expire
  • Charged only when a candidate starts
  • Full lab library (120+ labs)
  • JD-matched lab suggestions
  • Full AI report + command timeline
  • Replay links to share with your panel
  • Randomized fault variants per invite
  • Custom labs available

Scale

Custom

 

For hiring infrastructure roles continuously.

Talk to us
  • Everything in Team
  • Volume pricing per interview
  • Private lab library, yours alone
  • Custom labs built on your stack
  • Priority support and onboarding
  • Credits never expire

Questions from hiring teams

Do interview credits expire?
No, on any paid plan. Credits sit on your account until you use them: no monthly reset, no annual term, no use-it-or-lose-it.
Do the free limits expire?
No. The free sessions and invites stay on your account until you use them.
Which labs does the free tier include?
All of them. The free tier is capped by sessions, not by library access, so you can evaluate any scenario you would actually interview on rather than a watered-down sample.
What does Scale cost?
It depends on volume, so we quote it. If you are running interviews continuously and Team is not enough, email us with a rough number of interviews per year and we will price it.
Does the candidate pay anything?
Never for an interview you invite them to. Candidates can buy their own practice access if they want to train on the labs in their own time, but that is entirely separate from your hiring loop and has no bearing on it.
When am I actually charged for a session?
When a candidate starts the lab. Invites you send that never get opened cost nothing.
Does the candidate see the report?
No. For an interview you invite them to, the report and command timeline are visible to your team only. Candidates only see reports for labs they run on their own plan.
What is a custom lab?
A scenario hand-built on your stack, using your services and your failure modes. From $1,500, available on Starter and up. Email us and we will scope it.
Why credits instead of seats?
You hire in bursts. Per-seat pricing charges you for the quiet months; credits do not.
Can several interviewers share one account?
Yes. Credits belong to the account, not to a seat, so anyone on your team can send invites and read reports without buying another licence.
Nonprofit or OSS discount?
Email us.